Best Inn & Suites, Buena Park

Unfortunately, my experience at this hotel was quite disappointing. While I appreciated the size and cleanliness of the family suite we booked, my stay was overshadowed by significant issues. I faced unexpected complications with my reservation, including being wrongly marked as a no-show, which resulted in additional charges and left me scrambling for a new place to stay. Overall, while the room itself offered good value for money, the service issues made it hard to enjoy the hotel.

My experience at the hotel was a mix of positives and negatives. While the room was spacious and comfortable, the lack of attention to detail, especially in terms of customer service, left a lot to be desired. The overall cleanliness and breakfast options were decent, but parking was a nightmare, and I felt unwelcome at times, which significantly affected my stay.

I had a unique experience at the hotel with its charming Old World Spanish decor and modern touches. The location is super convenient, just a short walk from Knotts Berry Farm, perfect for family trips. The staff was genuinely warm and accommodating, which really stood out during my stay. However, the lack of hot water for a couple of days was disappointing and really affected our comfort.

I had high hopes for this hotel given its proximity to Knott's Berry Farm, but I was really disappointed. The room was infested with ants, which made it uncomfortable for our family. On the bright side, the breakfast had good choices, but overall, I would recommend looking for another option.

Our stay at the hotel was quite enjoyable, especially with the complimentary hot breakfast that had a solid variety, including waffle makers and delicious homemade pastries. The convenience of having a shuttle service to nearby attractions like Knott's Berry Farm was great. However, we did encounter a few issues: the air conditioning in our room was a bit noisy, and there were some cleanliness concerns, particularly with ants showing up during our stay. Overall, it offered good value for the price we paid.